These Terms and Conditions ("Terms") govern your access to and use of the website located at rochesterfamilyorthodontics.com (the "Site"), along with any related services, communications, and text messaging programs offered by Rochester Family Orthodontics ("we," "us," or "our"), an orthodontic practice led by Dr. Maureen Wood and located at 255 Westfall Rd, Suite B, Rochester, NY 14620. By accessing or using the Site, or by opting in to receive communications from us, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
You may use the Site for lawful, personal, non-commercial purposes only. You agree not to:
If you submit information through the Site, you represent that you are at least 18 years of age, or that you are using the Site with the involvement and consent of a parent or legal guardian.
The content on the Site is provided for general informational purposes only and is not intended as, and should not be relied upon as, medical, dental, or other professional advice. Viewing the Site, submitting a form, or communicating with us through the Site or by text message does not create a doctor-patient relationship. You should always seek the advice of Dr. Wood or another qualified healthcare provider with any questions about a condition or treatment. If you believe you have a medical or dental emergency, call 911 or seek immediate care.
By opting in, you agree to the following terms governing our text messaging program. These Terms supplement, and should be read together with, our Privacy Policy.
When you provide your mobile phone number and opt in (through our Site forms, our new patient and consent forms, in our office, or by texting our office number), you consent to receive text messages from Rochester Family Orthodontics. Consent to receive text messages is not a condition of purchasing any product or receiving any orthodontic service.
Messages may include appointment reminders and confirmations, scheduling communications, treatment and account updates, billing and insurance notifications, general communications from our office, and, where you have opted in to receive them, promotional offers, practice news, and other marketing messages. Message frequency varies based on your interactions with our office and your appointments.
Message and data rates may apply, depending on your mobile carrier and plan. Carriers are not liable for any delayed or undelivered messages.
You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive one final confirmation message, and no further texts will be sent unless you re-enroll. For help, reply HELP to any message, or contact our office at (585) 371-6652 or info@rochesterfamilyorthodontics.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services that help us deliver the messages you have requested.
Appointment reminders and confirmations we send by text, email, or phone are provided as a courtesy. You remain responsible for keeping track of and attending your scheduled appointments, and for following our office scheduling, cancellation, and financial policies, which may be provided separately.
All content on the Site, including text, graphics, logos, images, and design, is owned by or licensed to Rochester Family Orthodontics and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission. "Rochester Family Orthodontics" and our logos are our trademarks and may not be used without authorization.
The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party site, and providing a link does not imply endorsement. Your use of any third-party site is at your own risk and subject to that site's terms.
The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
To the fullest extent permitted by law, Rochester Family Orthodontics and its owners, providers, and staff will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Site, the text messaging program, or any communications, even if we have been advised of the possibility of such damages.
You agree to indemnify and hold harmless Rochester Family Orthodontics and its owners, providers, and staff from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising out of your misuse of the Site or your violation of these Terms.
Your use of the Site and our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information, including your mobile information. Please review the Privacy Policy carefully.
These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. You agree that any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Monroe County, New York.
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and post the current version on the Site. Your continued use of the Site or our services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us:
Rochester Family Orthodontics
255 Westfall Rd, Suite B, Rochester, NY 14620
Phone: (585) 371-6652
Email: info@rochesterfamilyorthodontics.com
Website: rochesterfamilyorthodontics.com
